> For the complete documentation index, see [llms.txt](https://help.autobuy.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.autobuy.io/your-shop/blacklisting-customers.md).

# Blacklisting Customers

To blacklist users, navigate to blacklist on your sidebar and click **Add.**

Then you select the type of data you want to blacklist, **Email Address** , or **IP Address.**

You enter the data in **Blocked Data** and add an **optional note**. 

![](https://autobuy.flowlu.com/files/download/6295cea3-9f12-11ea-9272-fa163e7d9ee1)

When a user is blacklisted and they attempt to purchase something they will be notified that they are blacklisted.

![](https://autobuy.flowlu.com/files/download/83a7b932-9f13-11ea-9272-fa163e7d9ee1)

If you have been blacklisted, please contact the seller for more information.