AutoBuy.IO Help Center
  • Welcome
  • General FAQ
    • AutoBuy's Fees
    • Contacting a seller
    • Receiving a refund
    • Didn't receive product email
    • How to find / search for products and shops
    • No option to pay at checkout
    • Getting help with a product / product doesn't work
    • I want to apply to work at AutoBuy
  • Your Shop
    • Changing shop currency
    • Getting your shop link
    • Blacklisting Customers
    • Creating a Coupon
    • Team Members
    • Viewing Feedback
    • Product / Banner image sizes
  • Payments
    • Linking payment gateways
    • Connecting PayPal
    • How to setup and enable cryptocurrency
    • How to withdraw cryptocurrency
    • I have a PayPal dispute
  • Products
    • How to add stock to a product
    • How to create a product
    • How to sell files
  • Your Account
    • Enabling two factor authentication
    • I can't access my account
    • Shop/Account was terminated
  • Integrations
    • Embed products onto your own website
    • Discord Integration
  • Licensing System
    • More Articles Coming Soon...
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  1. General FAQ

Receiving a refund

All payments on AutoBuy go directly to the seller, because of this AutoBuy is unable to provide assistance with refunds. All products and orders are controlled by the seller, AutoBuy is just the platform that people sell on.

If you would like to receive a refund then please contact the seller via their shop page. If the payment was made via PayPal or Stripe, you'll be able to create a dispute on their platforms. However, we recommend you first contact the seller and attempt to come to a solution.

If you are looking to report a shop then please contact AutoBuy with your reasoning.

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Last updated 4 years ago

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