AutoBuy.IO Help Center
  • Welcome
  • General FAQ
    • AutoBuy's Fees
    • Contacting a seller
    • Receiving a refund
    • Didn't receive product email
    • How to find / search for products and shops
    • No option to pay at checkout
    • Getting help with a product / product doesn't work
    • I want to apply to work at AutoBuy
  • Your Shop
    • Changing shop currency
    • Getting your shop link
    • Blacklisting Customers
    • Creating a Coupon
    • Team Members
    • Viewing Feedback
    • Product / Banner image sizes
  • Payments
    • Linking payment gateways
    • Connecting PayPal
    • How to setup and enable cryptocurrency
    • How to withdraw cryptocurrency
    • I have a PayPal dispute
  • Products
    • How to add stock to a product
    • How to create a product
    • How to sell files
  • Your Account
    • Enabling two factor authentication
    • I can't access my account
    • Shop/Account was terminated
  • Integrations
    • Embed products onto your own website
    • Discord Integration
  • Licensing System
    • More Articles Coming Soon...
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  1. General FAQ

Getting help with a product / product doesn't work

AutoBuy is unable to assist you with purchased products, you'll have to contact the seller for help with your product not working or anything product related.

The best way to contact a seller is by opening a ticket with the Help Desk on their shop page, but they may also have other support options such as Live Chat or Discord which can also be found on their shop page.

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Last updated 4 years ago

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