> For the complete documentation index, see [llms.txt](https://help.autobuy.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.autobuy.io/general-faq/contacting-a-seller.md).

# Contacting a seller

There are many different reasons you may need to contact a seller, and AutoBuy has a few different ways of doing so.

Every shop has a **help desk.** You can create a ticket here to contact the seller. This option will always be here.

![](https://autobuy.flowlu.com/files/download/1ca67f7d-9f05-11ea-9272-fa163e7d9ee1)

Shops may also have a **Discord Server** linked to their shop. You can join their Discord and contact the seller from there if they have it enabled.<br>

![](https://autobuy.flowlu.com/files/download/46433a03-9f05-11ea-9272-fa163e7d9ee1)

Shops can also have **Live Chat** on their shop using Tawk.To. This will look like a little chat bubble in the corner of the shop page. You can use this option to receive live chat support from the shop.

![](https://autobuy.flowlu.com/files/download/739112e6-9f05-11ea-9272-fa163e7d9ee1)

If you are a Shop Owner, you can enable Discord and Tawk.To in your shop settings.